FAQs

Answers to frequently asked questions about our arborist & tree services in Austin.

Are you insured?

Yes. We carry a full liability policy for your protection and ours.

Are you licensed?

There is no applicable licensing to be had in the state of Texas. A word to the wise: There is no governing or regulatory body for the tree care industry in this state at all. We wish there were. The legitimate Austin arborist community would love to see some regulation, for our sake and for yours. So ask questions before you hire someone.

Do you give free estimates?

Yes. But we make a distinction between estimates and consultations. If you need expert advice on caring for your trees or restoring them to health, or if you are looking for a diagnosis, you need a consultation. Consultation fees start at $75. If you have work that you know needs doing, such as pruning or a removal, your estimate will be free.

What is the ISA?

ISA stands for the International Society of Arboriculture. According the the ISA website (Isa-arbor.com), the International Society of Arboriculture is a worldwide professional organization dedicated to fostering a greater appreciation for trees and to promoting research, technology, and the professional practice of arboriculture.

What does it mean to be an ISA member?

According to the ISA, membership in professional organizations, such as the International Society of Arboriculture “demonstrates a willingness on the part of the arborist to stay up to date on the latest techniques and information.”

What does it mean to be an ISA Certified Arborist?

The ISA grants several different certifications. According to the ISA, Certified Arborists comprise “the largest group of credential holders. These professional arborists have a minimum of three years experience in some aspect of tree care and have passed an exam developed by an international panel of experts. The exam extensively covers every aspect of tree care and the individuals must have an acceptable level of knowledge in all areas of arboriculture.”

For a list of ISA Certified Arborists or to verify our credentials, please use the following link:

isa-arbor.com

Searching by location will allow you to narrow down your search to an Austin arborist only.

For handy tips about ‘why hire an arborist’ and ‘selecting the right arborist for the job’, please refer to this website:

treesaregood.com

What does it mean to be an ISA Certified Municipal Specialist?

According to the ISA, certification for ISA Certified Municipal Specialists is reserved “for professional arborists who are ISA Certified Arborists in good standing and have additional experience in the specialty area of urban trees. The municipal specialists work for cities and states, parks, contractors or consultants. One of the certification objectives is to provide the public and those in government with a means to identify those professionals who have demonstrated, through a professionally developed exam and education program, that they have a thorough knowledge of establishing and maintaining trees in a community.” Out of the three arborists with this certification in the “for-hire” Austin arborist community , Just Trees proudly employs two of them.

For a list of ISA Certified Arborists or to verify our credentials, please use the following link:

isa-arbor.com

Searching by location will allow you to narrow down your search to an Austin arborist only.

For handy tips about ‘why hire an arborist’ and ‘selecting the right arborist for the job’, please refer to this website:

treesaregood.com

What does it mean to be a Texas Oak Wilt Specialist?

The Texas Oak Wilt Information Partnership is a collaborative project among several Texas agencies and organizations devoted to the research, education, and management of Oak Wilt in Texas. Their website is a wonderful resource for Oak Wilt information:

texasoakwilt.org

According to their website, “the Texas Forest Service (TFS) in collaboration with the International Society of Arboriculture (ISA) Texas has developed a new program for Certified Arborists on how to identify and manage oak wilt. Texas Oak Wilt Certification (TOWC) signifies that the individual Arborist is ISA Certified and has received special training on the Identification and Management of Oak Wilt in Texas.”

For a list of Texas Oak Wilt Specialists, please use the following link:

texasoakwilt.org

If you live in Austin or the surrounding areas, we hope you choose Just Trees for your Oak Wilt needs.

Customer Reviews

4.7 online rating with 100+ reviews

  • Markus is a great guy and a real expert. Highly recommended!

    thumb John Ryan
  • Just Trees is my choice for great tree work! Their certified arborists know what they are doing, are efficient, and clean up when they finish the job. Plus their... read more

    thumb Judy Sargent
  • I called to get a bid to trim and clean up some trees around our house. Markus from JustTrees was quick to respond and gave me the best price for... read more

    thumb Sofia Larios
  • We had Just Trees remove two large Bradford Pear trees. I left for work in the morning, came back in the evening, the trees were gone, the stumps ground... read more

    thumb Holly S.
  • We have several large oaks and Just Trees has done a beautiful job (twice, over the years) of trimming them so they stay healthy and show their good looks. Just... read more

    thumb Jennifer Westerfeld
  • I met Markus when his team doing tree trim service for the house opposite to my house across the road. I asked him to look at trees around my house... read more

    thumb Henry Young
  • When you are trimming trees, you need an Arborist. These guys know what they are doing.

    thumb Michael White
  • Quick to the job and timely service.

    thumb Peter D
  • Used Just Trees several times. Great work and clean up, reliable and stand behind their work.

    thumb Jo Lynn Smith
  • We had significant wind damage to several trees close to our house including one that broke and fell on our deck. Just trees removed all the limbs and trimmed... read more

    thumb Howard Kay

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